Polestar car subscription

In the event of damage or accident, report this immediately to the car company you drive your car from. Of course, it can also be passed on to us. You do this by sending a fully completed damage form and photos of your car. As soon as third parties are involved in the damage, you are obliged to call the police and have the damage registered. And by third parties, we mean people as well as objects and cars. If your Carsub car needs to be towed due to damage, call the damage number on the front of your service book. Then your car will be towed to the nearest workshop. All emergency numbers can be found on the front of your maintenance book in your glove box. You are insured for the costs, with a standard deductible of €1,500 per claim. You can lower it during the ordering process. Does the damage caused by and be recoverable from the other party? Then, of course, everything will be settled.

Do you need a claim form right away? Report mobile damage!

We offer 3 types of car subscriptions:

• Flexible subscription (can be canceled monthly)
• 6 months subscription
• 12-month subscription

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The flexible subscription applies to all cars offered on our website. We also offer some cars with a 6 and/or 12 month car subscription. So you'll be driving for at least 6 or 12 months. With the flexible subscription, you can drive as long as you want and you can always change/cancel your car subscription with a 30-day notice period. With a 6 or 12 month subscription, you subscribe for the chosen period. Do you want to change or cancel 6 or 12 months earlier? That is possible, of course, but then we will calculate 30% of your remaining term.

So you always have the choice in advance which type of subscription best suits you or your lifestyle.

Per month are standard 1,250 free kilometers included in your subscription. You can calculate your mileage. If you drive less one month, you will take the undriven kilometers with you to the next month. Do you drive one more month? Then you can pick it up again the following month (s).

The start and end points of your mileage start from the moment you pick up your car from the respective car partner and stop at the relevant car company when you pick up your car, regardless of whether you choose our concierge service.

Did you drive more miles at the end of your subscription? Then we charge an additional cost of €0.20 (incl. VAT) per additional kilometer driven. You are responsible for recording your kilometers. You can do this registration in your personal environment at carsub.nl (my account - mileage registration). Here you enter the current mileage each month.

You can change your car subscription as often as you want, but with a no exchange costs to change your subscription.. Due to the administrative activities, we do charge exchange costs

If you have a 6-month or 12-month subscription, you can switch at the end of your term.

Yes, you can travel abroad in the following countries:

Germany, Austria, Switzerland, Italy, Spain, Portugal, France, Croatia, Czech Republic, Slovenia, Slovakia, Hungary, Poland, United Kingdom, Belgium, Netherlands, Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Greece, Liechtenstein, Luxembourg, Monaco and Andorra.

Travel to all countries not listed here is expressly prohibited and, in individual cases, is only permitted with Carsub's prior, express and written consent.

You can call via +31 85-77 33 753, or you send us an email at fans@carsub.nl.

Would you rather app? That can also be done to +31 85-7733753 and we'll get in touch with you asap. and we'll get in touch with you asap.