Sounds good? We'll tell you more:
We are Carsub and offer the most flexible car subscription in the Netherlands. Car subscriptions are still a fairly new way of driving. Do you want to help and work on the growth of this form of driving? And do you think you can get people excited about becoming a Carsub member? Then we can definitely use your help!
As a “Customer on the go”, your goal is to help customers get started by answering questions and requests.
Here's what you're going to do:
Calling, texting and emailing customers.
So that customers are and stay happy, but above all get answers to their questions.
Every day, we receive many emails, calls, apps and DMs from customers. Of course, they have to be answered. It's up to you to deal with these questions about our subscriptions. You are the first to get a customer on the line when contacting Carsub. You help them get started (again) by contacting car companies to answer requests, bills of exchange, cancellations or other questions.
Become a Trengo Specialist.
For the administration and organization of all contacts.
We use Trengo to find all communication in one place. So that we are all internally aware of the latest questions and requests. Along the way, you will gradually learn to understand Trengo better and you will know how to organize it even more efficiently. You like that yourself and we can probably appreciate it too.
Helping to switch to a new system
Yep, old-fashioned knocking.
On the one hand, we still have an old system that contains a lot of (old) information. On the other hand, we also have a new system that still contains little information. You understand... Some information needs to be updated and put into the new system. We could use some help with that so that everything runs smoothly.
This is what we also expect from you:
- You have experience working with customers. Preferably 2 years or more.
- You can get along with customers with a lot of questions and don't get fooled easily.
- You feel responsible for what you do. Made a mistake? You solve it or know how to find someone to solve it for you.
- You are flexible. After all, we are the most flexible car subscription in the Netherlands
- You can take a joke, you also have a bit of self-deprecation. We do love a bit of humor, a pun should be allowed from time to time and, in our opinion, the whole of #woke doesn't need it either.
Here are the reasons why you should choose Carsub:
We offer you a nice contract
At least if you want to work for us for 20 hours or more. The salary is debatable. The more you can do, the better we pay you. In any case, you will receive...% vacation allowance. That's how we are again.
We're having a really nice Friday afternoon
You've worked hard for another week and are ready for the weekend. We get it. Us, too. That's why we end the week with a nice Friday afternoon drink, after which you can head off into the weekend with screeching tires.
We are just as flexible as our car subscription
As with telephone, streaming and music subscriptions, we offer a monthly subscription that can be canceled, but for cars. We offer our subscribers the opportunity to organize their car use in a simple, flexible and all-inclusive way. With our subscription, you can move with your lifestyle, you can easily change cars and we provide unprecedented freedom for a fixed monthly fee. Our subscriber 'just' has to choose a car and we'll take care of the rest!
